Our Mission
Sustainability sits firmly at the top of our agenda, and we're changing for the better. We're committed to challenging ourselves, and our partners, to act as a force for good and to leave the world in a better place than we found it.As a leading online beauty retailer, we promise to be as transparent as we will be disruptive. It’s through our commitment to creating a more environmentally friendly and socially responsible business that we’ve founded our core pillars of sustainability. Our mission is driven by a commitment to reduce our environmental footprint, address consumer demand for ethical and eco-friendly products, and align with global sustainability goals. By focusing on these themes, we seek to contribute positively to the planet while fostering trust and loyalty among our increasingly environmentally conscious customer base.
Reducing Environmental Impact
We are dedicated to minimising our carbon footprint, reducing waste, and encouraging a circular economy. From packaging to logistics, we are continuously exploring innovative ways to reduce our environmental impact to reach Net Zero by 2040.
Promoting Ethical Sourcing
We work closely with our brand partners to ensure that products sold on LOOKFANTASTIC are sourced responsibly. This includes prioritising brands that are cruelty-free, use sustainably sourced ingredients, and adhere to fair labour practices.
Engaging and Educating Our Community
We aim to empower our customers to make more sustainable beauty choices. By providing clear information, resources, and tools, we hope to inspire a more conscious and informed beauty journey.
What is LOOKFANTASTIC: RECYCLE ME?
Most beauty products come in packaging that isn’t always easy to recycle. As part of our journey to Net Zero, we’re tackling this head-on by making sure that your empties don’t just go to waste. It's all about reducing landfill consumption and giving materials a second life. Plus, you get to feel good knowing you're helping the planet while keeping up with your beauty routine!
The “Recycle Me” scheme is all about making it super easy for you to dispose of your beauty empties in a planet-friendly way. We know that all those bottles, tubs, and tubes can pile up, and not everything can go straight into your regular recycling bin. So, we’ve stepped up with a simple solution!
Here’s how it works...
Collect your finished beauty products (think of your empty shampoo bottles, moisturiser jars, or mascara tubes etc.) and send them back to LOOKFANTASTIC. We've partnered with InPost and Hermes to make this as easy as possible. Simply visit our online portal here and complete our easy recycling returns form. We’ll send you a QR code and you’ll be able to select your nearest locker or drop-off point to return your empties completely free of charge. Your products will be sent to our recycling team who will begin the process to transform your plastics into environmentally friendly products!
PACKAGING
We are committed to making our packaging as sustainable as possible. Our specific goals include:
100% Recyclable Packaging by 2025: We aim to ensure that all LOOKFANTASTIC own-brand packaging is fully recyclable by 2025. This includes moving away from single-use plastics and incorporating more sustainable materials such as recycled or biodegradable components.
Minimising Excess Packaging: We are reviewing all aspects of our product and shipping packaging to eliminate unnecessary materials and reduce overall waste. This involves working closely with our suppliers to streamline packaging processes and explore more eco-friendly options.
CARBON FOOTPRINT REDUCTION
We are actively working to reduce our carbon emissions across our entire supply chain. Our goals include:
Carbon-Neutral Shipping: By 2030, we aim to offer carbon-neutral shipping options to all our customers. This includes offsetting emissions from our delivery services and working with logistics partners who share our commitment to sustainability.
Energy Efficiency: We are improving energy efficiency within our operations by investing in renewable energy sources, optimising our warehouse operations, and implementing green technologies.
ETHICAL & RESPONSIBLE SOURCING
We strive to offer a diverse range of products that align with our ethical standards. Our goals include:
100% Cruelty-Free: We are committed to ensuring that all brands sold on LOOKFANTASTIC are cruelty-free. This means no animal testing at any stage of product development or production.
Sustainable and Vegan Options: We are expanding our selection of vegan, organic, and sustainably sourced products. Our goal is to have a significant portion of our product range meet these criteria by 2025, making it easier for customers to shop according to their values.
CONSUMER AWARENESS & ENGAGEMENT
Education is a key element of our sustainability scheme. We want to empower our customers with the knowledge and tools to make informed decisions about their beauty purchases. Our initiatives include:
Transparent Communication: We are committed to being transparent about our sustainability journey, including sharing progress towards our goals, challenges we face, and how our customers can be part of the solution.
Long-Term Targets: Our long-term targets are ambitious, but we believe they are necessary to drive real change. Here’s a look at where we’re heading:
Net Zero Carbon Emissions by 2040: Our ultimate goal is to achieve net zero carbon emissions by 2040. This will involve a combination of reducing our emissions as much as possible and offsetting the remaining emissions through verified carbon offset programs.
Zero Waste to Landfill: We aim to send zero waste to landfill across our operations by 2030. This means ensuring that all waste is either reused, recycled, or composted.
Leadership in Sustainable Beauty: We aspire to be a leader in sustainable beauty retail. This means continuously innovating, setting new standards for sustainability in the industry, and inspiring other companies to follow suit.