Yves Saint Laurent Y Eau de Parfum and Travel Minis Gift Set (Worth £111.00)

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RRP: £92.00

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Customer Reviews

Overall Rating : 4.0 / 5 (1 Reviews)
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Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.

Luck of the Draw

Scent. Issue. LF customer Service. In that order. Scent. Fantastic fresh smell, initially had from a sample and could still get all those fresh notes. I mostly got apple, juniper and the amberwood. The smell dosent change much but they all blend into a lovely mixture of fresh vibes. Issue. I received batch 38W601D, through research online i see the number had been mentioned along with several other of suffering quality issues. My batch literally smelt like soap. As best I could describe, as dull as imperial leather without the freshness. Gutting. Customer Service. First made them aware of my issue in 16th December, I was told Id get an response in 3-5 working days, I know Xmas was approaching but they had sufficient time. Well after nagging all through December and multiple emails and chats, I have been told I'll get a refund in 3-5 working days (today is 5th January). That took far too long to resolve but I am happy with the result I think. So in summary. If you get the real product as intended then it is absolutely amazing. It is high end and expensive for what it is. It's basically a bit risky as it stands but LF did sort it eventually.

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