Very disappointing

I wanted to love this product, the description sounded perfect. In reality the lipstick was solid/hard, it requires a lot if pressure to actually put anything onto your skin (I tried it on my hand first). Once you do get a small smear of colour, it is both dry and sticky. I can't imagine it being very pleasant on your lips!! It also smells really bad, like rubber. Top marks to LookFantastic team who on my email, immediately sent a replacement, which turned out to be identical. A refund was then completed same day. Bravo LF fab customer service!